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frequtley Asking questions

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GENERAL

  • How to create an account?

    The user icon in the top menu will guide you to create an account. A link to access your personal account will be sent to your email.

  • How to access the personal account?

    Just like creating an account. The user icon in the top menu will take you to the page where you can request a login link, which will be sent to your email.

  • I forgot my password. What should I do?

    Forgetting passwords is not good, m’okay? But don’t worry—accessing our site only requires your email. Just don’t forget your email password!

SHOP

  • What payment methods do you accept?

    We only accept cryptocurrencies. Fortunately, you won’t be able to pay for products on our site using credit cards, PayPal, Apple Pay, etc.

  • Where can I view the purchased videos?

    All purchased videos will be available in your personal account.

  • How to buy a product in the shop?

    To purchase a physical product, you will need to provide a delivery address and recipient contact information. The cost of worldwide shipping via FedEx or DHL is included in the product price. Please check for the availability of these services in your region before placing an order.

  • Which crypto do you accept?

    You can pay with BTC (Bitcoin), ETH (Ethereum), USDT (TRC20), SOL (Solana), LTC (Litecoin) and XRP (Ripple). Please, make sure to verify the correct network before sending your crypto;)

CONTENT

  • Can I order a custom video?

    Yes, of course! We love shoot custom videos, especially for specialized fetishes. Your dirty fantasy and our high quality will give you the most powerful orgasm of your life (or almost).

  • How can I order a custom video?

    To order a video you need to email custom@hansgretta.com your idea and we will give you the price and terms of your hot order.

  • Some videos not available for purchase?

    Yes, some videos are not available for purchase. In most cases, these videos are available for free to OnlyFans, Fansly and FapHouse subscribers. But there are exceptions. Sorry🥲

  • I want to watch the video in High Quality. How?

    Unfortunately, all web platforms where our content is available severely degrade the quality of the video. Most of our videos are shot in 4K with high bitrate. You can only download videos in this quality to your device. Buying video on the site you can download in the best quality.